Patient Portal

Northwest Neurological is pleased to offer its patients access to a new personalized health portal called Hello Health®.

Hello Health is a way for you to electronically engage with our practice easily and conveniently. You can view information about your record in a secure, HIPAA-compliant manner; communicate directly via email with our providers; conduct video chat sessions; and take part in your record-keeping process.

Stay on top of your health with these Hello Health features:

  • Conduct telemedicine sessions with your provider via video chat sessions from the convenience of your home. This time-saving, secure service is offered to patients in Washington and Montana, and the cost is $70/15 minutes.
  • The freedom and convenience to securely schedule appointments. You can also view information about previous and upcoming appointments.
  • Secure email and instant messaging with our providers. Now you can communicate with us at your convenience by sending email messages when the time is right for you.
  • The ability to place online prescription renewal orders.
  • Access your health record including lab reports and previous visit notes. You can also make updates to your personal health information such as your family history and medication list.
  • A mobile app to give you the convenience you need to access your personal health record on the go.

Signing up for Hello Health is quick and easy! Simply call us at (509) 458-7720 and ask us to email you an access key that will allow you to create an account and login credentials through the portal. You can also make this request in person at your next appointment.

Should you have any issues getting started, please contact tech support toll-free at (877) 610-0119 or send email to

Login now to Hello Health.